Turn Cart Questions into Conversations.
Add a WhatsApp button to your cart page. Instantly answer questions about items in their cart, build trust, and recover sales you would have otherwise lost.
Easy 3-Step Setup
1. Install & Subscribe
Install the app and choose a plan. Both our Basic and Premium plans come with a free trial to get you started.
2. Customize Your Button
Enter your WhatsApp number. With our Premium plan, you can customize the button's colors, text, and style to perfectly match your brand.
3. Add to Your Theme
Use your theme editor to add the "CartConnect Button" block to your cart page. No coding required.
Simple, Transparent Pricing
Basic
3-day free trial
- ✅ WhatsApp Number
- ✅ Font Style Selection
- ✅ Loading Text Toggle
- ❌ Full Appearance Customization
- ❌ Custom CSS
Premium
5-day free trial
- ✅ All Basic Features
- ✅ Full Appearance Customization
- ✅ Custom Colors & Gradients
- ✅ Custom Icon URL
- ✅ Advanced Custom CSS
Frequently Asked Questions
Does this work with cart drawers or pop-ups?
This app block is designed for your theme's main Cart page and is not compatible with cart drawers or pop-up notification carts.
Do I need to know how to code?
Not at all! The button can be fully configured without any code. The "Custom CSS" feature is an optional tool for advanced users on our Premium plan who want to apply their own styles.
How is billing handled?
All billing is handled securely and directly through your Shopify account. You can manage your subscription at any time from the app's billing page.
Do you take feature requests?
Absolutely! We are always looking to improve CartConnect. If you have an idea or a specific need, please don't hesitate to reach out. We love hearing from our merchants.
How can I contact you for support?
You can reach our support team directly by emailing contact@b-moat.com. We're here to help with any questions or issues you might have.
Is this app actively maintained?
Yes. CartConnect is actively maintained and updated to ensure compatibility with the latest Shopify features and to introduce new improvements based on merchant feedback.
How long does it take for you to reply?
Our goal is to respond to all inquiries within 4 business hours on weekdays (Mon-Fri) and within 24 hours on weekends.
Will this app slow down my store?
Not at all. The app is built with performance in mind. It loads asynchronously and is optimized to have a negligible impact on your page load speed.
Are there any additional costs apart from the CartConnect app itself? Do I need a WhatsApp Business account for it to work?
No, there are no extra charges beyond the app subscription. It works with WhatsApp Business, but having a Business account is not required — regular WhatsApp works just fine too.
Privacy Policy
Last updated on 31st July 2025
Privacy Policy for CartConnect: WhatsApp Checkout
This Privacy Policy describes how your personal information is collected, used, and shared when you install or use the CartConnect: Whatsapp Checkout app (the "App") in connection with your Shopify-powered store.
Personal Information the App Collects
When you install the App, we are able to access certain information from your Shopify account. We collect the following types of personal information from you as a merchant:
- Shop Domain: The domain of your Shopify store.
- Shop name and Email.
- Subscription Status: Your current subscription status for the App.
We collect personal information directly from you (e.g., through your Shopify account when you install the App).
How Do We Use Your Personal Information?
We use the personal information we collect from you to:
- Provide and operate the App and its services.
- Communicate with you regarding the App.
- Manage your subscription to the App.
- Comply with legal obligations.
Sharing Your Personal Information
We do not share your personal information with third parties for marketing or advertising purposes. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Data Minimization
We are committed to the principle of data minimization and collect only the data necessary for the App to function (shop domain, subscription status).
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
We have implemented webhook endpoints for customers/data_request, customers/redact, and shop/redact to facilitate your data subject rights as required by GDPR.
Data Retention
When you uninstall the App, we delete all your information from our records.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@b-moat.com.